Refund & Cancellation Policy

This policy explains how billing, cancellations, and refunds work for ClosePath subscriptions. It is part of our Terms of Service.

1. Free trial

New accounts include a free trial (currently 30 days). No payment method is required to start the trial, and you are not charged during it. If you do not subscribe, your access is simply paused when the trial ends — your data is kept and becomes available again if you subscribe later.

2. Subscription & billing

• Paid plans are $9.89 per month or $99.00 per year.
• Payments are processed securely by Stripe. We do not store your full card details.
• Your subscription renews automatically at the end of each billing period (monthly or yearly) until you cancel.
• Prices may change in the future; we will give you advance notice before a change affects you.

3. How to cancel

You can cancel at any time from within the app (Settings → Account → Manage plan) or by contacting us at support@closepathtracker.com. When you cancel:

• Your subscription stops renewing, so you won't be charged again.
• You keep access through the end of the period you've already paid for.
• Your data remains available to you and can be exported as a CSV at any time.

4. Refunds

Payments are non-refundable except where required by law. When you cancel, you keep access until the end of your current billing period, but we do not provide partial or prorated refunds for the unused portion. We may, at our discretion, issue refunds for duplicate charges or billing errors.

5. Failed or late payments

If a renewal payment fails, we may retry the charge and may suspend access until payment succeeds. Your data is retained during this time.

6. Contact

Questions about billing, cancellation, or a refund? Contact us at support@closepathtracker.com and we'll help.
ClosePath LLC